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Explore insightful articles and blogs on best practices, trends, and expert tips for maximising your ServiceNow investment.

Booking.com’s HR AI Journey

From Strategy to Making Real Impact Every Day Do you wonder how to make AI…

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ServiceNow EmployeeWorks: Knowledge ’26

Today’s AI falls short for employees. Copilots summarize but can’t execute while other tools break…

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Service Operations at Knowledge ’26

Streamlining Enterprise Transformation: ServiceNow’s Role in Migration Planning Technology transformations create complex infrastructure demand challenges…

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AIOps vs Traditional IT Ops

Traditional IT operations are built to be reactive. The classic model depends on people to interpret a…

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Events

Stay ahead with upcoming events, from webinars and workshops to global conferences from ServiceNow and their partners

ServiceNow Employee Experience Academy

Employee Experience Academy is a series of live, hands-on sessions where the ServiceNow product team…

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SDI Conference Spark ’27

Whether you’re leading a team, exploring new tools, representing a brand, or stepping into the…

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AI Summit Munich: 7th October 2026

One day. One AI control tower. Total reinvention. See how one platform unifies all your…

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AI Summit Frankfurt: 3rd November 2026

One day. One AI control tower. Total reinvention. See how one platform unifies all your…

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Resources

Find content showcasing how organisations leverage ServiceNow and their partners to transform workflows, boost efficiency, and drive innovation.

NHL Enhances Employee Experience

The National Hockey League (NHL) modernised its operations by adopting the ServiceNow AI Platform to…

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Fujitsu Accelerates Talent Development

As a leading digital transformation partner serving customers in more than 100 countries, Fujitsu is…

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Stellantis Scales with AI

Operating 14 iconic automotive brands and a workforce spanning more than 130 countries, Stellantis set…

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Serco’s Journey to Faster Digital Transformation

As a leading provider of technology-enabled services to governments and public sector organisations, Serco is…

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